We want you to love your handmade treasure. If something is not quite right, here is how we will take care of you.

Returns

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and with any original packaging and tags. We inspect every returned item with care.

Items That Cannot Be Returned

Because our pieces are lovingly handmade, a few items are final sale:

• Made-to-order, personalized or custom pieces
• Items marked as final sale

How to Start a Return

Simply get in touch with your order number and the item you would like to return, and we will guide you through the next steps. Local families are welcome to return items in person at class in La Jolla.

Return Shipping

Return postage is the customer's responsibility, unless your item arrived damaged or incorrect — in which case we cover it, of course.

Refunds

Once your return arrives and is inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5–7 business days. Please note that original shipping charges are non-refundable.

Exchanges

Would you prefer a different piece? We are happy to help with an exchange — just reach out and we will arrange it.

Damaged or Incorrect Items

If your order arrives damaged, or you receive the wrong item, please contact us within 48 hours of delivery with a photo. We will make it right at no cost to you.

Questions?

We are always glad to help. Reach us any time through our contact page.